Recruiting hires from employee referrals
Fixed operations director Allie Peters enjoys the recruitment process. She says she looks for empathetic people who will connect with customers. And she likes it when she hires staffers based on employee referrals.
When hiring, Allie Peters looks for someone with a big heart and thick skin. And Peters, fixed operations director at Cavender Auto Group in San Antonio, Texas, likes nothing more than hiring referrals from current employees because that means her staffers like where they work and want to bring their friends. Peters spoke with Senior Editor Dan Shine about recruiting and retention at the Business, Bourbon & Cigars event in San Antonio in March.