As vehicle technology becomes more and more sophisticated, challenges that stem from computers, complex electronics, and connectivity pose unique concerns. Dealers are on the frontlines in this new environment where customers need to understand their vehicles’ technology, the risks associated, and how to protect their investment.
As vehicle technology continues to develop, the learning curve and the risk increases along with it. Savvy dealers have a plan in place to educate staff and customers on emerging technology across their dealership, as well as look to their F&I providers to help them stay ahead of changing vehicle protection needs.